Privacy Policy

Safai Wala collects basic user details such as phone number, optional name/email, and location details to process garbage pickup requests, improve routing, and maintain service quality.

We store request and account data in secure infrastructure, including MongoDB-backed systems, and use it for scheduling, communication, status tracking, analytics, and legal compliance.

Location information may be collected when users grant device permission. This helps us prefill addresses and dispatch teams accurately.

We do not sell personal data. Limited data may be shared with authorized operational partners strictly for pickup, recycling, or compliance execution.

Users can request data correction or deletion through support@safaiwala.in, subject to legal retention requirements.

By using our platform, you consent to this privacy policy. We may update this policy with revised effective dates when needed.